Price the job at the curb. Invoice before you pull away.
Staxen is the AI office assistant for plumbing contractors. Price the job out loud and it becomes a formal estimate the customer can e-sign from their phone. Invoices go out the moment the water is back on, and reminders escalate until they are paid. Emergency call or full repipe, the paperwork finally keeps up with the truck.
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The office problems every plumber knows
The number has to come tonight
A water heater is down and the homeowner wants a price now. If your quote lands tomorrow morning, another truck is already in the driveway.
The wall opens and the scope doubles
You open the wall for a valve and find corroded galvanized all the way down. The extra work happens on a handshake, and the invoice fight happens later.
Same-day work, next-month invoice
Service calls stack up faster than the paperwork. Unsent invoices pile up in the notebook, and cash flow dries up on work you already finished.
What Staxen does for plumbers
Fifty gallon gas water heater swap on Elm Street, haul away included, twenty two hundred.
Staxen drafts a formal estimate: a 50-gallon gas water heater, supply and install, haul away noted, priced at $2,200. You give it a look, the customer gets a text, and they e-sign from their phone while you set up. Say the word when the job is done and the invoice follows the same way.
Water heaters priced by voice
Say the unit, the scope, and the price from the curb. Staxen drafts the estimate and texts it to the customer for e-signature while the old tank is still draining.
Change orders when the wall opens
Found galvanized, found a slab leak, found a mess. Say the added scope and the customer approves the change order by text or email before you cut more drywall.
Invoice before you leave the driveway
Tell Staxen to invoice the call and it is sent before you pull away. The customer pays online by card or ACH from the link.
Reminders that chase the check for you
Overdue invoices get escalating reminders automatically. You stop making the awkward call, and the money shows up anyway.
Calls scheduled with SMS reminders
Book jobs by voice and customers get a text reminder before the window, so someone is home when the truck arrives.
Supply house receipts by photo
Snap the receipt at the counter and Staxen reads it and files it to the job, so the real cost of the repipe is on record.
Line items that sound like your trade
Estimates read like plumbing, not like software. A few line items the way they come out on a Staxen estimate:
- 50-gallon gas water heater, supply, install, and haul away: Typical example: $1,900 to $2,700 installed, depending on venting and code upgrades.
- Whole-house PEX repipe, 2 bathroom home: Example: $5,000 to $9,000 depending on fixture count and access.
- Tankless conversion, gas line and venting included: Example: $3,800 to $5,500 depending on gas capacity and vent run.
- Mainline drain clearing, first hour: A flat first hour makes emergency calls quotable over the phone.
- Shower valve replacement, tile access included: Access called out on the estimate, so opening the wall is never a surprise conversation.
- Sewer camera inspection: Example: $250 to $450. An easy add-on line item on any mainline call.
Things plumbers ask us
Can Staxen price a water heater swap by voice?
Yes. Say the unit, the scope, and the price, and Staxen drafts the estimate on the spot. You review it, then it texts the customer a link to e-sign from their phone.
What if I open the wall and the job doubles?
Say the added scope and price and Staxen writes it as a change order. The customer approves by text or email, so the bigger job is agreed in writing before you keep cutting.
How do customers pay?
Every invoice carries an online payment link. Customers pay by card or ACH from their phone, and overdue invoices get escalating reminders automatically until they do.
Does Staxen work in Spanish?
Yes. The whole app runs in English or Spanish. Switch the account language any time in settings and the entire app follows, assistant included.